Cookie Policy

How we use Cookies
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor it’s operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the date is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Cookie Name Purpose More information
Google Analytics _utma
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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Please note that Take A Step Counselling Service is not an emergency service.

Emergency Contacts:

If you are feeling distressed or suicidal, there are services available to help you immediately. If you feel at risk of harm to yourself, or if you are concerned about someone else, please go to your nearest hospital or call the emergency services on 999.

Other contacts:

General Practitioner: Request an emergency appointment. If you are not registered with a doctor in your area, you can attend your nearest NHS Walk-in Centre or contact the NHS Out of Hours Medical Service on 111, available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

Samaritans: Help for suicidal thoughts –

If you’re feeling like you want to die, it’s important to tell someone.

Help and support is available right now if you need it. You don’t have to struggle with difficult feelings alone.

Phone a helpline.

These FREE helplines are there to help when you’re feeling down or desperate. Call 116 123.

Take A Step is a member of HiCLG